Terms and Conditions idompe
This document sets out the service agreement between the idompe platform and every user who registers or uses any part of this website. By completing account registration or using our services, you agree to be bound by all terms stated here.
Key Principles
Foundation of the Service Agreement
Six principles that underpin the service relationship between idompe and every user of this platform.
Identity Verification
Every account requires accurate and valid personal information. idompe reserves the right to verify a user's identity at any time to ensure platform security and comply with relevant international regulations.
Secure Transactions
All deposit and withdrawal transactions are processed through approved payment methods, namely Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and cryptocurrency. The minimum deposit is RM30 and the minimum withdrawal is RM100.
Account Security
Users are fully responsible for the security of their password and account login information. Any activity that occurs through your account is considered to have been authorised by you as the registered account holder.
Clear Bonus Terms
All bonuses and promotions are subject to specific wagering requirements. Bonuses cannot be withdrawn before the wagering requirements are fully met. The specific terms for each promotion are stated explicitly on the relevant page.
Responsible Gambling
idompe supports responsible gambling practices. The platform provides self-control tools to help users manage their betting activity in a healthy way. We encourage sensible and controlled use.
Regulatory Compliance
idompe operates under an international licence and works to comply with recognised industry standards. Users are responsible for ensuring that use of this platform is lawful in the country or region where they are located.
Section 1
Eligibility and Age Limit
Use of the idompe platform is strictly limited to individuals who meet the age and eligibility requirements set out below.
⚠️ Important Notice: The idompe platform is restricted to users aged 21 and above only. Registration or use by individuals below this age limit is a serious breach of the terms of service and may result in account closure and freezing of funds without prior notice.
Basic Eligibility Requirements
Criteria That Must Be Met
- Aged at least 21 years on the date of account registration.
- An individual acting on their own behalf, not as a representative or agent of another party.
- Has never been designated as a prohibited person by idompe or a related operator.
- Not an employee, contractor, immediate family member, or business partner of idompe or any related company.
- Has full legal capacity to enter into this service agreement under the laws of their respective country.
User Responsibility
It is entirely the user's responsibility to ensure that use of this platform is lawful in their country or region. idompe does not guarantee that this service is lawful for all users in all locations. Users who register from jurisdictions where online betting is prohibited do so at their own risk.
Section 2
Account Registration
Each user is only permitted to hold one active account. Holding multiple accounts is a direct breach of these terms.
Registration Procedure and Responsibilities
Registration Information
When registering an idompe account, you are required to provide complete, accurate and current information. This information includes your full name, date of birth, identity card number (MyKad), active mobile phone number, and a valid email address. Any information that is false, misleading or incomplete may result in account suspension or closure without notice.
One Account Per User
Each user is only permitted to own and operate one registered account with idompe. This includes restrictions on using different names, email addresses, phone numbers, or payment methods for the purpose of opening additional accounts. If multiple accounts are detected, idompe reserves the right to close all related accounts and forfeit all balances and bonuses without refund.
Password Security
You are fully responsible for ensuring that your account password remains confidential and is not shared with any party. Any activity that occurs within your account is considered to have been carried out by you. If you suspect that your password has been stolen or exposed to another party, you must contact the idompe support team immediately via live chat or email.
💡 Tip: idompe provides 24/7 support via live chat and email in Malay and English. Contact us as soon as you suspect any suspicious activity on your account.
Section 3
Deposits and Withdrawals
All financial transactions are processed through secure channels approved by the idompe platform.
Platform Financial Policy
Deposits
The minimum deposit per transaction is RM30, regardless of the payment method used. Deposit methods accepted by idompe are Touch 'n Go eWallet, DuitNow, online banking via FPX, ShopeePay, and cryptocurrency including USDT, BTC and ETH. All deposits must be made using a payment method registered in the account holder's own name.
Withdrawals
The minimum withdrawal is RM100. Standard withdrawal processing time is between 5 and 30 minutes. idompe reserves the right to request additional identity verification before approving a withdrawal request, particularly for amounts exceeding certain limits or when unusual activity patterns are present. Withdrawals will be processed to the same account or e-wallet used as the deposit method.
Source of Funds
All funds deposited into an idompe account must originate from lawful activities and belong to the user themselves. Use of third-party accounts, illegal loans, or funds from questionable sources is strictly prohibited. idompe reserves the right to freeze accounts and report to the relevant authorities if there are signs of money laundering or fraud.
Section 4
Bonuses and Promotions
All idompe bonuses and promotional offers are subject to specific wagering requirements that must be met before any withdrawal is made.
Bonus and Wagering Terms
💡 idompe Welcome Bonus: Your first deposit is eligible for a 150% bonus up to RM300. This bonus is subject to a wagering requirement of 25 times the bonus amount. Example: a deposit of RM100 gives a bonus of RM150, bringing the balance to RM250 with a wagering requirement of RM3,750 (RM150 × 25). For a deposit of RM600, a bonus of RM300 is received, bringing the balance to RM900 with a wagering requirement of RM7,500 (RM300 × 25).
General Bonus Terms
- Bonus can only be claimed once per user, per household, or per IP address.
- Wagering requirements must be fully met before any withdrawal is made from the bonus balance.
- Bonus cannot be transferred, sold, or shared with other users.
- idompe reserves the right to cancel a bonus if there are signs of abuse, fraud, or betting strategies intended to exploit promotions.
- Any bonus that has been granted may be forfeited without notice if account eligibility conditions are not met.
VIP Programme and Cashback
idompe offers a five-tier VIP programme that provides weekly cashback benefits to active members. Bronze members are eligible for up to 0.3% weekly cashback, Silver up to 0.6%, Gold up to 0.9%, Platinum up to 1.2%, and Diamond members up to 1.5% weekly cashback. Progress through VIP tiers depends on a member's betting activity and consistency. Cashback is credited according to a set schedule and is subject to separate wagering requirements.
Section 5
Responsible Use
idompe is committed to responsible gambling practices and provides tools for users who need self-control measures.
Responsible Gambling Policy
⚠️ Reminder: Gambling should be treated as entertainment only, not as a source of income. Do not gamble with money you cannot afford to lose. If you feel that your gambling activity is starting to affect your daily life, contact our support team immediately.
Self-Control Tools
idompe provides several self-control tools to help users manage their gambling activity. These include options to set deposit limits, loss limits, session time limits, as well as the option to temporarily suspend an account or permanently exclude yourself from the platform. Users who wish to use these tools can contact our 24/7 support team via live chat or email.
Self-Exclusion
Users who wish to permanently stop using the platform may apply for self-exclusion by contacting the idompe support team. Once the request is processed, the account will be closed and the user will not be permitted to re-register for a specified period. idompe respects this decision and will not send any marketing communications to users who have self-excluded.
Player Support
If you or someone you know needs help with gambling addiction, we encourage you to seek support from relevant organisations in Malaysia. More information is available on our Responsible Gambling page.
Prohibited Activity Restrictions
Prohibited Activities
- Use of automated software or scripts (bots) to play or place bets.
- Collusion between players to gain an unfair advantage in games.
- Manipulating the system or attempting to exploit technical bugs for gain.
- Creating fake accounts or using another person's identity to register.
- Transferring funds between player accounts without idompe's approval.
- Any form of money laundering through this platform.
Account Closure and Changes to Terms
Closure by idompe
idompe reserves the right to suspend or close any account without prior notice if there is evidence or reasonable suspicion of a breach of these terms, fraud, or illegal activity. Funds in an account closed due to a breach may be forfeited depending on the severity of the case.
Right to Amend Terms
idompe reserves the right to change, add, or amend any part of these terms and conditions at any time. Significant changes will be communicated to users via email or in-platform notification. Continued use after changes are published is considered acceptance of the updated terms.
Liability Limits and Disclaimer
Scope of idompe's Liability
idompe provides the betting platform on an "as is" basis without any express or implied warranty regarding continuous availability, accuracy of information, or fitness for a particular purpose. idompe will not be liable for any indirect losses, data loss, business interruption, or damage arising from the use of or inability to use this platform, unless caused by idompe's own direct negligence. idompe's maximum total liability to any user will not exceed the net deposit amount made by that user in the thirty days prior to the claim being made.
FAQ
Terms of Service FAQ
Answers to frequently asked questions about the terms and conditions of the idompe platform.
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